Here are a few messages,
mis-spells and all, from some happy customers who took time to let us know how
they felt. Hearing comments from our customers is always appreciated, good or
bad. We like the good ones more though. Honestly, we have never received a
complaint from any of our antique customers or repair customers. We did,
however, receive some criticism from a web-site visitor once. They thought the
display of antiques that had been sold with antiques for sale on the same page
was confusing. We agreed, so we moved our sold antiques to a separate page
Antiques We Have Sold. We would like
visitors to our website to have a clear vision of the kinds of antiques we sell
now and in the future. Being particular about our antiques means going without
sometimes when the selection doesn't suit us. This means our inventory
fluctuates depending on availability. Being able to see things we have sold in
addition to our current inventory helps, we think, to understand the kind of
antiques we could have tomorrow, next week, next month.
8/30/02
Kathy and Mike,
Many thanks for the fax giving details on the curved glass. I appreciate you
taking the time to look that up and send it to me.
The table looks great. Thanks for all your help.
Bill M
10/21/02
Hi, The lamp arived in fine
shape. Thanks again, Robert
7/22/03
Hi, The chair came today. It
is lovely as well as very comfortable. Thanks so much!!!
Nancy S
7/23/03
Mike, Just a note to let you
know the Hall Tree arrived today. It looks great! Arrived without a scratch.
Thanks again.
Jim
9/19/03
Mike & Kathy, Just wanted to
tell both of you that we got the bookcase home and in one piece. It looks
wondeful and your restoration work is excellent. Please keep an eye out for a
marble top wash stand.
Best regards,
John S
10/3/03
Dear Mike and Kathy Knull
Item: Large Victorian Mahogany Framed Mirror
Reference Number: A032107LA1
Message: Hi Mike and Cathy, The mirror arrived today, safe and sound. You were
quite right, it is a lovely piece. THANKS AGAIN.
Sincerely,
Stephen C. C
12/1/03
Hi Mike and Kathy, I just
want to left you know that my wonderful chestnut commode was delivered today and
it was cratered perfect and it came in great shape and I love it. I really did
enjoy spending the money on this wonderful chestnut commode.
Thanks, Linda H
2/11/04
Hallo Mike! Now I`ve got the
table and I want to say it is wonderful and really looks like the picture. Also
the the leaves are turn out well. I a was little angry about the customs office
because the duty was 16% and before when I got the Information they said 7%. But
o.k. in spite of this I am glad that I`ve bought the table.
Thank you
Jutta
2/20/04
HI KNULLS--MY ITEMS HAVE
ARRIVED SAFELY--ALL ARE GREAT--THANKS FOR THE TERRIFIC TRANSACTION--HOPE WE CAN
DEAL AGAIN. REGARDS, CHERYL P
4/18/05
Hi Mike. I've been meaning
to write you and haven't had the chance. I wanted to let you know that the chair
is great-thank you. I really appreciate you bringing it with you on the trip. It
worked out perfectly. It was really easy to get to your friend's house. I'll
keep checking your site! Thanks Terry K
7/15/05
Just to let you know that we
finally got the chest sometime last week and we loved it. Thanks for your
assistance.
Rachel P
7/27/05
Message from Buyer: The vase
arrived today in perfect condition. It is even prettier than in the photo.
Thanks. Patricia W
10/10/07
Dear Mr. and Mrs. Knull, We
bought a rebuilt dining table from you last summer on closeout at your Mt. Dora
store. You may recall that at first we felt we had made a mistake. I wanted to
let you know the story has a happy ending. We finally found a set of chairs
that are perfect and the set as a whole is perfect. The chairs interestingly
are rattan! Somehow the contrast of very traditional and the beachy look is
perfect for our Florida home. The table is beautiful and we are very happy with
the craftsmanship. You do very nice work. Hope things are going well for
your business. Sincerely, Frank
2/25/08
Dear Mike: I just wanted to write and let you know how much
we are enjoying our restored furniture. We cannot begin to express our
satisfaction with every aspect of our dealings with you and Recrafters. From the
initial meeting with you and Kathy at our home and through the entire
restoration, you and your company exhibited true professionalism and an earnest
desire to be sure that the customer was completely satisfied. Your work is that
of an artist who is never truly satisfied till every detail is perfect. And that
you did. Everyone that comes to our home comments on the beautiful furniture and
we must dig out the before and after pictures. They are absolutely astounded in
the transformation...
Sincerely yours, Janice H.
5/28/08
Hello Mike, Just a note to
say that the Federal cherry stand is even nicer looking "in-person" than its'
photo. It arrived this afternoon without incident. Thanks for the careful
packing and the very attractive finish on the piece. Len
2/11/10
The washstand arrived safely and I truly love it! I have never seen an item
wrapped so carefully for shipping. Thank you very much.
Michele
